JOB SUMMARY/PURPOSE
The Senior Identity and Access Management (IAM) Engineer is a key technical owner responsible for designing, implementing, and maintaining enterprise IAM solutions that safeguard Delta Utilities’ cloud, SaaS, and OT environments. This role will own privileged access management (PAM) and ensure secure, seamless access across the organization. The Senior IAM Engineer will collaborate closely with HR, cybersecurity, infrastructure, and application teams, as well as managed services providers (MSPs), to enable secure identity lifecycle management aligned with regulatory and business requirements.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
- Design, implement, and manage IAM solutions, including user provisioning, authentication, authorization, and lifecycle management.
- Own the design, deployment, and ongoing management of Privileged Access Management (PAM) solutions to secure elevated accounts and sessions.
- Develop and maintain modern role-based access control (RBAC), attribute-based access control (ABAC), least-privilege models, and periodic access certification processes.
- Configure and integrate IAM platforms (e.g., Azure AD, Okta, ConductorOne, AWS IAM, Ping) with enterprise cloud services and SaaS applications.
- Implement and support identity federation standards (SAML, OIDC, OAuth2) and multi-factor authentication (MFA).
- Integrate IAM platforms with HR systems and Oracle SaaS applications (ERP, HCM, Utilities Cloud) to support automated joiner/mover/leaver processes.
- Partner with HR to streamline onboarding and offboarding processes and ensure accurate access provisioning.
- Collaborate with MSPs and internal IT/security teams to remediate identity- or access-related incidents.
- Conduct periodic audits, access reviews, and risk assessments to ensure regulatory compliance and best practices.
- Develop and maintain IAM and PAM policies, procedures, standards, and technical documentation.
- Support Zero Trust initiatives and digital transformation projects by embedding secure identity practices and Just-in-Time (JIT) access policies.
- Provide guidance and mentorship to IT and security colleagues on IAM and PAM concepts and tools.
MINIMUM REQUIREMENTS
Minimum education required of the position
- Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field.
- In lieu of a degree, 4+ years of hands-on experience in IAM or Cybersecurity is required.
Minimum experience required of the position
- 6+ years of IT or cybersecurity experience, with at least 3 years dedicated to IAM engineering.
- Proven hands-on experience with Privileged Access Management (PAM) platforms and practices.
- Experience with identity platforms (Azure AD, Okta, ConductorOne, AWS IAM, Ping Identity).
- Preferred: Hands-on experience with Oracle SaaS applications (ERP, HCM, and Utilities Cloud).
Minimum knowledge, skills and abilities preferred of the position
- Deep understanding of IAM principles (authentication, authorization, RBAC, PAM, provisioning, and de-provisioning).
- Experience working in regulated industries such as energy, utilities, or critical infrastructure preferred.
- Familiarity with Zero Trust Architecture.
- Excellent problem-solving and analytical skills with attention to detail.
- Strong communication and collaboration skills, including cross-functional work with HR and business stakeholders.
- Scripting/automation experience (PowerShell, Python) for IAM/PAM tasks is a plus.
- Strong understanding of cloud-native IAM in environments such as Azure, AWS, and OCI.
- Preferred: Demonstrated success in integrating IAM with HR platforms (e.g., Workday, Oracle HCM) for automated identity lifecycle management.
Any certificates, licenses, etc. required for the position
Physical Requirements
- Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects
- Able to demonstrate and apply the manual dexterity to operate a personal computer
- Able to view computer terminal for extended periods of time
- Able to operate office equipment including telephone, copier, fax machine, and calculator
Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
- Perform other job-related duties as assigned, within your scope of responsibilities.
- Job duties are performed in a normal and clean office environment with normal noise levels.
- Work is predominately done while standing or sitting.
The ability to comprehend, document, calculate, visualize and analyze are required.
About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities is a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at https://deltautilities.com.
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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